AINOW SolutionsAINOW
Agentic AI, priced per resolution

Enterprise agentic AI for ServiceNow. Without the enterprise price tag.

AINOW resolves tickets natively inside your existing ServiceNow instance — no rip-and-replace, no per-seat AI add-on licensing, no new platform to learn. You pay for resolutions, not for seats sitting idle.

−81%
cost per ticket resolved
2 wks
to first live resolution
0
additional ServiceNow licenses

*All numbers quoted are expected results, not actuals.

The challenge

Agentic AI for ServiceNow is expensive by default

Native AI add-ons and most third-party agents are priced to scale with your headcount, not with the work actually being done.

01

Per-seat pricing punishes growth

Native add-ons often charge per licensed agent, so costs climb even when ticket volume doesn't.

02

Custom builds take quarters, not weeks

In-house agentic projects on the Now Platform routinely take two or more quarters to reach production.

03

Headcount is the default fallback

Without a cost-effective automation option, rising ticket volume gets absorbed by hiring instead of resolving.

04

Value is hard to prove to finance

Without a clear cost-per-resolution figure, it's difficult to build the business case leadership expects.

The solution

Resolution-priced AI, running inside the platform you already own

AINOW deploys directly into your existing ServiceNow instance and takes action using your current workflows, approvals, and permissions.

NATIVE

Runs inside ServiceNow

AINOW acts through your existing ITSM workflows and tables — no separate portal, no data leaving the platform.

PRICING

Priced per resolution

You pay for tickets actually resolved, not for a block of licensed seats whether they're used or not.

ACTION

Autonomous resolution

Password resets, access requests, and routine fixes are completed end-to-end, not just classified and routed.

SPEED

Live in two weeks

Deployment uses your existing workflows and approval rules, so there's no platform build before it starts working.

CONTROL

Policy-bound actions

Your team defines exactly which actions run autonomously and which require sign-off — nothing runs outside policy.

REPORTING

Cost-per-resolution reporting

A live dashboard shows exactly what each resolution costs, ready to bring straight into a budget conversation.

Impact

Results IT teams see in the first 30 days

Figures from ServiceNow customers running AINOW across ticket volumes from 1,000 to 60,000 a month.

−81%
cost per ticket resolved
68%
tickets resolved without a license seat
2 wks
time to first live resolution
vs. an average of 14 weeks for custom builds

*All numbers quoted are expected results, not actuals.

Getting live

From kickoff to resolutions in two weeks

The same rollout path runs whether your instance handles 1,000 tickets a month or 60,000.

WEEK 1

Connect your instance

AINOW installs directly into your ServiceNow instance and reads your existing workflows and approval rules.

WEEK 1

Define action policy

Your team sets which actions run autonomously and which always route to a human, matching current policy.

WEEK 2

Pilot on live tickets

AINOW resolves real tickets alongside your team, with every action reviewable before going fully autonomous.

ONGOING

Track cost per resolution

A live dashboard reports resolution volume and cost savings, ready for your next budget review.

Why IT teams choose AINOW

Built to make the cost case as strong as the product case

1

No rip-and-replace

AINOW works inside the ServiceNow instance you already have — nothing to migrate, no new portal to adopt.

2

Pay for outcomes, not seats

Cost scales with resolutions delivered, not with a block of licenses your team may or may not use.

3

Audit-ready by default

Every action is logged inside ServiceNow itself, so there's no separate system to reconcile for compliance.

Get started

Ready to see the cost-per-resolution math on your own tickets?

Schedule a working session with your ServiceNow instance — no integration required for the demo.